It is showing double the total email counts in every stats about third-stats HOT 14 CLOSED

Thanks!!! Second Solution Worked.

from third-stats.

@aak9t9 Thank you for this bug report. Can you provide a little more information? Do you have multiple accounts? Is it doubled for every single account? Which account types do you use (IMAP, POP)? Which message store type (mbox or maildir)?

I'll try to reproduce this on Manjaro asap.

from third-stats.

Can you provide a little more information?
Yup.
Do you have multiple accounts?
Yes, I have two accounts. But I tested it with single account and issue is still there.
Is it doubled for every single account?
Yes
Which account types do you use (IMAP, POP)?
IMAP, I guess. I'm not sure. How can I check that?
Which message store type (mbox or maildir)?
No Idea.

from third-stats.

Thank you for your answers.

IMAP, I guess. I'm not sure. How can I check that?

Account > Right Click > Settings > Server Settings: See server type at the top

No Idea.

Account > Right Click > Settings > Server Settings: See message store type at the bottom under storage settings

from third-stats.

Thanks. I checked.
IMAP Mail Server & mbox it is.

from third-stats.

And the problem does not occur on fresh installation of thunderbird and add on. But when launched the second or third time, this issue shows up.

from third-stats.

Thank you for all these information - I'll try to reproduce this and get back to you when I have a fix.

from third-stats.

Ok I'm not able to reproduce this on my system - so I have a few more questions:

1. What are the exact steps you do to reproduce the doubled stats? Install ThirdStats > open stats page (everything fine) > close Thunderbird with opened stats page > reopen Thunderbird > see doubled stats on stats page?
2. Do the numbers get tripled/quadrupled/etc. if you repeat the steps above?
3. Is every single number and every single chart value doubled or are there exceptions?

from third-stats.

1. Now when tested it again it is happening after every new install. I wiped the .thunderbird folder and did the whole thing again, and it is doubling, the first time itself. Also it is detecting 2 sets of folder.
   
2. Nope, only double.
3. No Exceptions

from third-stats.

I forgot to mention this before, but I'm running the beta version of thunderbird that is available in AUR.

from third-stats.

and it is doubling, the first time itself. Also it is detecting 2 sets of folder.

Although your screenshot looks quite correct. E.g. your Local Account has two folders which I assume to be the two standard folders for TB local accounts (Deleted and Outbox)...

I'm running the beta version of thunderbird that is available in AUR.

So you're not running Thunderbird Version 73.3.2 as you first mentioned?

from third-stats.

Oh I'm so sorry.
First I was running the version 73.3.2 downloaded directly from thunderbird site. And the bug appeared. For which I created this issue.
Then about a week later, i formated the laptop and instead of installing from thunderbird site, i installed it from AUR, but 73.3.2 was updated to version 73.4.0, which was not installing properly, it had some errors. So I went with the next available version 83.0b1.
So right I'm on version 83.0b1.

1. Now when tested it again it is happening after every new install. I wiped the .thunderbird folder and did the whole thing again, and it is doubling, the first time itself. Also it is detecting 2 sets of folder.
   
2. Nope, only double.
3. No Exceptions

So Bullet 1 was in response to 83.0b1.

from third-stats.

I see, no problem. I'm pretty much sure that this is not a ThirdStats issue. I searched a bit and there are a lot of old bug reports especially for Gmail accounts about doubled email counts, because of Gmails implementation of email handling.

Things you can do:

• Check with a non Gmail email address account, if the problem persists
• Try solutions like the one posted here (unsubscribe from the "All Mails" folder), if that is still handled like this today in Gmail

from third-stats.

Awesome! Funny how solutions posted more than a decade ago are still working today 😅

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