402: Payment required about devhub HOT 15 CLOSED

Fixed. I had to make a new deploy, which shouldn't be necessary at all, since the payment was made automatically via credit card. cc @rauchg

from devhub.

@dance2die Yes I'm seeing this too, I've contacted Zeit, seems to be a bug because the payment was made automatically lot's of hours ago.

from devhub.

Thank you for the follow up~

Relieved as I thought it was my GitHub account failing 😀

from devhub.

@brunolemos, I see the same error message right now.

from devhub.

I've contacted zeit support again by email.

Doesn't make sense because I'm on the free plan now and last invoice seems to have been paid correcly because I received the email with the receipt saying "amount paid".

from devhub.

Is it possible that you have reached the daily limit @brunolemos ?
EDIT: Pricing page

from devhub.

@paulogdm I don't think so, because it's just a single page static site with not that many daily access.

from devhub.

Just to be clear last time I saw this payment error was 10 days ago,
since then @dguo is the only one to see it again (and report) for now

from devhub.

I tried again just now, and it is working for me. Maybe it was a caching issue?

from devhub.

@dguo ok! Maybe there's no problem then.

from devhub.

@dguo When you face that problem, please email support right away. We usually see that when someone downgraded the plan and expect the instances on a paid plan to keep running.
[email protected]

from devhub.

@paulogdm just fyi it seems it happened again, but now with my www deployment. I re-deployed and it fixed. But not cool that this happens, makes no sense...

PS: Not sure how much time it stayed like this, someone just reported it to me. There's a small chance it's been like this since the last comments above and we just didn't know.

from devhub.

We will investigate... Thanks for letting me know.

from devhub.

@brunolemos You have downgraded to the Free plan at the end of Decemember. Since your deployment was created under the Unlimited plan (so before that), it was blocked because it might be crossing the limits (even if it’s not, we need to take precautions and block it). So in order to fix it, you can either upgrade to Unlimited, or re-deploy.
Please, delete deployments with a 402 (or upgrade your plan)

from devhub.

@paulogdm cool thanks, deleted old deploys

from devhub.