Strato Mailbox Integration about deltachat-android HOT 22 CLOSED

+1 @Strato with Android 7.1.1

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We'll check this soon see also issue #26

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Fixed with commit deltachat/deltachat-core@46106e0 , see also issue #32

If the problem is still present in the upcoming release (v0.1.20 or larger), please re-open this issue. For now, it is closed.

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The problem still exists. I have a DomainFactory mailbox and Delta Chat is flooding my Inbox. The Chats folder isn't created nor are the mails moved to there if I create the folder manually. Maybe it's because of the special folder structure. Only the inbox is a top folder, all other folders are created as subfolders, e.g. Inbox/Chats

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Thank you for your report.

As it is not yet clear, what the problem is, can you please create a new issue for Domainfactory?
Otherwise chances are good no one ever looks into this thread again ;-)

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Yes OK, opened #103

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Thank you.

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I discovered the same problem running Delta chat 0.9.2. I tried it with several e-mail-accounts.

On Web.de Freemail the "Chats"-folder gets created and sent messages land there, but incoming messages don't. That's fine to me as long as the message wasn't read inside the Delta Chat app so that the user could read (& answer) that message directly from his main incoming folder with another client-software, but when the message is read in Delta Chat the app should instantly move the message to the "Chats"-folder IMO.

The "Chats"-folder doesn't even get created on accounts from T-Online, Google Gmail and Arcor, which is Vodafone E-Mail under the hood, so I guess vodafone won't work, too.
Regarding Google Gmail: on Gmail's webinterface there's already a "Chats" item which is from Gmail's XMPP- & Hangouts-Chats, so creating another "Chats'-folder for Delta Chat might confuse non-expert end users. My proposal would be that the folder Delta Chat creates is named "Delta Chat" or "Delta Chats" or something like that not only for Google accounts but generally for all providers.

I could open a separate issue for all those providers, but is that the way to go considering the amount of mail providers/mailserver-software existing?

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folders are not created below INBOX if normal creation fails, this should fix this problem in the upcoming release (0.18.0 or later)
if not, please feel free to re-open this issue.

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Since beginning of August 2018 I have no more mails in the chats folder. I moved all messages to Inbox and since then the folder chats remains empty. Also new messages do not appear in Inbox, only on the phone. During one test I saw a message shortly in Inbox and suddenly it dissapeared. Folder chats is still empty. Downgrading and using a new backup didnt work. Maybe I have to use a fresh configuration ...

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the Chats folder is no longer used (some provider just did not allow this name).
instead, a folder named DeltaChat is created and used - maybe you have to add this folder to the ui? at least for thunderbird this is the case.

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Thanks for the info! I didnt notice that. I tried to create the folder DeltaChat myself and it appeared a folder DeltaChat 1, so it seems to be the old problem we had at the beginning? I remember a similar behaviour. The folder DeltaChat seems to exist hidden?

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so, the manually created folder has the name DeltaChat 1? seems as if, in fact, the folder DeltaChat is already there and just not displayed in the UI. are there some options about this in the frontend maybe?

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Seems only your email client is hiding it, look for something like "reload the folder list" and/or "subscribe" to the new folder in your email client.

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In the options I cannot find anything about settings for the personal folders. I can only create a new folder, but the folder DeltaChat already exits (hidden). I use the webinterface of Strato and my folder Chats is empty since one month. This is possibly the moment, when I made the last update and the folder was changed from Chats to DeltaChat.

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Found it! It is in the Webinterface of Strato:
Einstellungen, E-Mail, IMAP-Abonnements ändern, E-Mail aufklappen, Ordner DeltaChat anwählen, Speichern
Now I can see the folder DeltaChat in the folder list of the personal folders and it is not hidden anymore!
Thanks!

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Phew! Good, I was running out of ideas ;-)

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And I didnt remember how we solved this problem last year with the folder Chats ...
Thanks for your quick help!

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The problem arised because yesterday I recieved an email-message with embedded png picture and the picture was not shown in DeltaChat. So I logged in my Strato account and couldnt find the message.

from deltachat-android.

Ok, last year (before v0.18.0) deltachat could not yet create its folder below INBOX (as required with some email servers), but now it does.

(If some day deltachat-core could store the chats in corresponding subfolders -[] subject-only chats might even be followed in classic email frontends as well deltachat/deltachat-core#239.)

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great :) maybe sth. for the user forum. currently i am about to create a thread to collect providers+settings here: https://support.delta.chat/t/provider-overview/56 - contributions welcome :)

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