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Comments (9)

robborden avatar robborden commented on September 15, 2024 1

This was already added. It is called refreshOrders. I don't think it's documented at the moment but it is identical to refreshBalances.

Thanks,
Rob

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robborden avatar robborden commented on September 15, 2024

There is an API call to update the status of all open orders which is currently used by the website but not exposed in the user API. We plan to expose this functionality in the next 1-2 weeks. I'll try to update this ticket once it is live.

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jevdiego avatar jevdiego commented on September 15, 2024

OK great. Thanks robborden

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Lilxam avatar Lilxam commented on September 15, 2024

Hey, I'm having the same kind of issue.

"executed_price" is my limit price and not the actual rate it got executed at !
"quantity_remaining" (not updated ?) is equal to "quantity" while the order has been entirely filled.

[order_history] => Array
(
[0] => Array
(
[exch_id] => 15
[exch_name] => Bittrex
[mkt_name] => NEO/USDT
[auth_id] => ******
[executed_price] => 31. //It's 29 on Bittrex
[limit_price] => 31.
[order_id] => 16285469
[order_type] => Buy
[order_price_type] => Limit
[order_status] => Executed
[quantity] => 0.5
[quantity_remaining] => 0.5
[last_updated] => 2017-09-28 14:07:41
[order_time] => 2017-09-28 14:07:41
[auth_nickname] => My BITTREX Account
[exch_code] => BTRX
[display_name] => NEO/USDT
[unixtime] => 1506607661
)

These issues are quite problematic...

Thanks.

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jrcleveland avatar jrcleveland commented on September 15, 2024

Rob,

I think a lot of people are having issues with the API and Open Orders. An order via the API is placed and filled with the exchange, but apparently a response never comes back to allow the open order to be moved into the order history section with the completed info, like the "executed price", which is essential to any kind of automated trading system. The only thing that will make that complete in a timely fashion, is to go to the Coinigy app and click on the Refresh Account option under the Trade tab. Then everything immediately updates. We need the ability to do that via the API so we can send a call to update the order status and balances after we place an order.

It sounds like this is what you were referring to in your comment above, but that was back in September and you said 1-2 weeks. Can you give the community an update on this issue?

Thank you sir!

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jrcleveland avatar jrcleveland commented on September 15, 2024

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jrcleveland avatar jrcleveland commented on September 15, 2024

Rob,

That worked perfectly... thank you so much! Keep up the great work at Coinigy!!

Joe

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stonaker avatar stonaker commented on September 15, 2024

Is the refreshOrders service available perhaps by another name? When I attempt to call this service I get 404 not found.

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stonaker avatar stonaker commented on September 15, 2024

nm, at some point a day or two ago it appeared to start working again. Thanks!

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