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Comments (6)

david-fiaty-cko avatar david-fiaty-cko commented on August 15, 2024

Hi Navid, please confirm if you can see this file in the module: Gateway\Http\TransferFactory.php
Also please provide your Magento version, the module version and your PHP version.

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navidnadali avatar navidnadali commented on August 15, 2024

Hi David,

Thank you for your fast reply.

Our M2 version: 2.2.3

Yes, I can see as follow:

web@s:~/m2.s.vortexcommerce.com/htdocs/amritanutrition/live$ ls -la vendor/checkoutcom/magento2/Gateway/Http/TransferFactory.php -rw-rw-r-- 1 web web 1829 May 23 13:34 vendor/checkoutcom/magento2/Gateway/Http/TransferFactory.php

web@s:~/m2.s.vortexcommerce.com/htdocs/amritanutrition/live$ md5sum vendor/checkoutcom/magento2/Gateway/Http/TransferFactory.php 9b3d210589cde4a666f623f23c231796 vendor/checkoutcom/magento2/Gateway/Http/TransferFactory.php web@s:~/m2.s.vortexcommerce.com/htdocs/amritanutrition/live$

Please can you let me know if you have any idea? I'm still trying to debug with no luck so far

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navidnadali avatar navidnadali commented on August 15, 2024

Hi @david-fiaty-cko ,

Sorry our PHP version as well: PHP 7.0.30-0ubuntu0.16.04.1 (cli) ( NTS )

Please let me know if you need anything else from me at all

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david-fiaty-cko avatar david-fiaty-cko commented on August 15, 2024

Magento 2 generates Factory classes inside var/generation directory. So, if there is a folder permission issue or a folder owner issue with that directory then the factory class cannot be generated and you can get this kind of errors.

Please check the following points:
1- That all files have 644 permissions
2- That all folders have 755 permissions
3- That the web server is the owner for all M2 files and folders
4- Then try recompiling the install

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navidnadali avatar navidnadali commented on August 15, 2024

Hi David,

I'm very sorry about that - PHPFPM had the path cached (we mount the var directory) so it can be reused between deployments, I had checked everything but somehow forgot about that, your comment immediately pointed me to this.

Thank you again and my apologies for wasting your time,

All the best,
Navid

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david-fiaty-cko avatar david-fiaty-cko commented on August 15, 2024

No worries Navid, anytime.

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