Comments (1)
Yes, have a look at Sccp.class.php. I'm not sure why this is being done, but effectively, the code is taking what is being populated in the outboundcid field and assigning it to the cid_num field in the sccpline table. If you add a new line and the outboundcid field is left blank then the cid_num field in the sccpline table is given a null value. This causes problems for internal calling and for accessing voice mail (*97), where it does not recognize the extension.
The workaround I did involved removing the code that assigned outboundcid to $settings['cid_num']['value'], modified code to parse outboundcid if it included cid name and number and assign number to $outboundcid only. I then assigned a the $id value (the extension number) to $settings['cid_num']['value'].
After making these changes, doing a "sccp show line XXXX" shows both the "Caller ID name" and the "Caller ID number" properly. Doing a "database show ampuser XXXX" shows the correct information in /AMPUSER/XXXX/cidname, /AMPUSER/XXX/cidnum, and /AMPUSER/XXXX/outboundcid. Putting a value in the "Outbound CID" form field only changes /AMPUSER/XXXX/outboundcid as I believe it should. More importantly, doin an internal call display the correct cid_name and cid_number on the receiving end, and when the user dials voice mail (*97), it recognizes the calling extension. If an oubound call is made and value was put into the "Outbound CID" form field, then that override value is sent out the trunk line.
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