Comments (7)
Hi, are you able to see any errors in the Javascript console before you're redirected to blockchain.info?
from my-wallet-v3-frontend.
Also, do you have second password active?
from my-wallet-v3-frontend.
hey @jtormey thanks for helping out. Support asked me to give you my wallet id:
[guid removed]
are you able to see any errors in the Javascript console before you're redirected to blockchain.info?
I do see this strange message in the console
but these errors seem to be more relevant which I see once the page redirects:
Also, do you have second password active?
Not as far as I know. I did have an alias which doesn't seem to work anymore (I haven't logged in for several months)
from my-wallet-v3-frontend.
Good to know, do you remember upgrading from a v2 wallet to a v3 wallet ever? (This change took place well over a year ago)
from my-wallet-v3-frontend.
I have vague memory of an upgrade, not sure what versions were involved. I can see in my mail archive that I last logged in at 2016-12-11
from my-wallet-v3-frontend.
In case it helps, here is a more complete log (just found the browser settings to make it persistent):
Server Time offset 387.875ms - This offset 748 landing-65283d8e886c784d7ca6fa3db308f4d0c91adfa4.min.js:368:1218
Stop! landing-65283d8e886c784d7ca6fa3db308f4d0c91adfa4.min.js:368:1218
This browser feature is intended for developers. If someone told you to copy-paste something here, it is a scam and will give them access to your money! landing-65283d8e886c784d7ca6fa3db308f4d0c91adfa4.min.js:368:1218
{"btcBalance":102341425,"ethBalance":0} landing-65283d8e886c784d7ca6fa3db308f4d0c91adfa4.min.js:368:1218
Panic The wallet was not fully enc/decrypted landing-65283d8e886c784d7ca6fa3db308f4d0c91adfa4.min.js:368:1218
Error: Save disabled. my-wallet-846a498f0b9dcb13ae13e14419acef726d69243a.min.js:1:146129
panic https://blockchain.info/wallet/js/my-wallet-846a498f0b9dcb13ae13e14419acef726d69243a.min.js:1:146129
syncWallet https://blockchain.info/wallet/js/my-wallet-846a498f0b9dcb13ae13e14419acef726d69243a.min.js:1:146209
trigger/timer< https://blockchain.info/wallet/js/my-wallet-846a498f0b9dcb13ae13e14419acef726d69243a.min.js:1:45716
Failed to fetch metadata entry 2 at 1MhyZWgBvoJvJaHy4cMNRvZyVbtpnmsmym: DOMException [AbortError: "The operation was aborted. "
code: 20
nsresult: 0x80530014] my-wallet-846a498f0b9dcb13ae13e14419acef726d69243a.min.js:1:260642
Blockchain</</Metadata.prototype.fetch/</< https://blockchain.info/wallet/js/my-wallet-846a498f0b9dcb13ae13e14419acef726d69243a.min.js:1:260642
TypeError: NetworkError when attempting to fetch resource. (unknown)
Content Security Policy: Directive ‘frame-src’ has been deprecated. Please use directive ‘child-src’ instead. (unknown)
Content Security Policy: The page’s settings blocked the loading of a resource at self (“script-src https://blockchain.info https://www.google-analytics.com”). Source: onfocusin attribute on DIV element. blockchain.info
Loading failed for the <script> with source “https://www.google-analytics.com/analytics.js”. blockchain.info:1
Connect wss://ws.blockchain.info/inv shared.min.js:1:1446
The mentioning of Panic The wallet was not fully enc/decrypted
seems concerning
from my-wallet-v3-frontend.
Thanks for the extra info! It looks like you have a very old wallet file, and at some point it must have been corrupted, which is the cause of the issue you're seeing now. I've asked our support staff to put us in contact directly, from there I can look into what exactly was corrupted and help you recover your wallet. Closing this for now.
from my-wallet-v3-frontend.
Related Issues (20)
- No licence
- Cannot log into old account because of faulty authorization redirect loop HOT 1
- No login email HOT 2
- Unable to open old wallet due to an error when calling getHistory() on the bch wallet HOT 7
- wallet.my.wallet.bch is undefined HOT 3
- Unable to establish session HOT 3
- hello Blockchain. HOT 3
- please provide me any one who is responsible i will ask that guy.
- Error trying to login METADATA_FETCH_FAILED HOT 1
- No Login possible HOT 1
- No support for CashAddr addresses HOT 1
- CLose it HOT 5
- "JSON.parse: unexpected character at line 1 column 1 of the JSON data" HOT 1
- "METADATA_FETCH_FAILED" HOT 1
- help
- Wallet not showing ETH and BCH addresses since recent update HOT 2
- Question: does it incur fees if transferring funds between blockchain.info wallets? HOT 3
- npm problem installation HOT 3
- Work with other cryptocurrency?
- no license here? HOT 1
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from my-wallet-v3-frontend.