Interactive avatar not working about gen-cv HOT 10 CLOSED

Hi @grkhcl
The login page is just a dummy page, in case there's a need to integrate with a login system at a later stage. You can click on login without filling in any details.
The ICE connection string is indeed the Azure Communication Service connection string. The avatar will not load without filling it in, so that might be the issue here. You can follow this reference to create an instance: Quickstart: Create and manage Communication Services resources
Let me know if this works for you.

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Hi @harmke

If we click on login page its just loading icon and nothing happens, if we remove the login page no avatar is showing
Yes we have set up the ICE connection string as per the instructions only, can you please share your web app latest code
we have a customer demo thought of showing this demo,
if its possible to set up call let me know, that would be great

CHEERS
Radhakrishnan Guhan
[email protected]

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Hi @grkhcl
Do you see any error message in the browser console? This would help us identify the issue. Thanks in advance.

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Hi @harmke

We have following error

GetIceServerToken , getSpeechToken , unexpected end of JSON Input at main.js:58:32

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Thank you for sharing! It seems that the front-end cannot reach the API. I just added the host.json to the API folder, could you check if it works now?

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Hi @harmke

Now I am getting different error

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This seems to be the same error as you shared before.
Could you verify that you can run this project locally before deploying it in Azure? The error might be related to specific settings in your Azure tenant, and I won't be able to help with that.

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I am having also another problem with the azure-communication module I am not able to install it with pip

I am still having the same issue. I just click login and the wheel still running forever. Inspect the page I have found http://localhost:4280/api/getIceServerToken
Request Method:
POST
Status Code:
500 Internal Server Error
Remote Address:
127.0.0.1:4280
Referrer Policy:
same-origin
Access-Control-Allow-Origin:
*
Connection:
close
Content-Length:
0
Date:
Fri, 24 Nov 2023 20:23:35 GMT
Server:
Kestrel
Accept:
/
Accept-Encoding:
gzip, deflate, br
Accept-Language:
en-GB,en-US;q=0.9,en;q=0.8,it;q=0.7,es;q=0.6
Connection:
keep-alive
Content-Length:
0
Cookie:
ajs_anonymous_id=b35b6f29-3c5b-4d36-8d7b-9c8a046f8741; ajs_user_id=32077b58-baa4-5776-83ca-2fd1a403ebf9
Host:
localhost:4280
Origin:
http://localhost:4280
Referer:
http://localhost:4280/
Sec-Ch-Ua:
"Google Chrome";v="119", "Chromium";v="119", "Not?A_Brand";v="24"
Sec-Ch-Ua-Mobile:
?0
Sec-Ch-Ua-Platform:
"macOS"
Sec-Fetch-Dest:
empty
Sec-Fetch-Mode:
cors
Sec-Fetch-Site:
same-origin
User-Agent:
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36

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Hi @harmke
while running locally in windows system and windows vm we faced issue running the site
instead of giving relative path for Get speechToken we gave endpoint url directly "https://westus2.api.cognitive.microsoft.com/sts/v1.0/issueToken;"

now we get avatar but it is not giving any response we get error message in fetch api/mesage

which environment you are running? mac/linux or windows ? did you have running version of this code in windows ?

Thanks
Radhakrishnan

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Hi @grkhcl , please make sure that your API is running locally, otherwise it will not work. You an use the Static Web Apps cli for that, as referred to in the docs. In case it's running locally, you can use the terminal to debug the API.
I'm running the solution in Windows as well.
I will be closing the ticket for now, as this issue doesn't seem to be related to the code base.

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