Audio synchronization issues occur when streaming in Full HD on the iPhone about amazon-ivs-broadcast-web-demo HOT 4 OPEN

Hi @jonathangoncalves, sorry to hear you are experiencing this issue. A/V desync can happen due to a number of reasons. To help us reproduce the behavior you are observing, could you provide the following information?

1. Can you confirm that you are experiencing the issue when using https://stream.ivs.rocks/ ?
2. On which iPhone models and iOS versions are you experiencing the issue?
3. Can you confirm that you tested your other devices (Android, Mac, Desktop) on the same network as your iPhone?
4. When do you observe the audio and video get out of sync? (Does it start immediately after streaming, or does it take some time for the issue to appear?)

from amazon-ivs-broadcast-web-demo.

Hello @slee-aws, thank you for your answer!

1. First started occurring on my implementation, but after I tested using https://stream.ivs.rocks , I noticed the same behavior.
2. Currently I'm using the iPhone 13 with iOS 17.0.3
3. My first test was streaming and watching using the same network, but I just tested streaming using a mobile network (4g and 5g), and the same problem occurred.
4. Starts synced, but slowly gets out of sync, and about 1 minute later, it gets a 1-second delay.

from amazon-ivs-broadcast-web-demo.

Thank you for the additional information! The A/V desync you are experiencing on iOS appears to be related to an issue the team is currently investigating. While I am not able to provide an ETA for a resolution at this time, I will post updates to this issue thread as they become available.

from amazon-ivs-broadcast-web-demo.

Thank you in advance!

from amazon-ivs-broadcast-web-demo.