Atom package installs failing with server code 500. about apm HOT 10 CLOSED

The issue is an internal error on atoms side. So default installs with apm or inside atom won't work as they rely on that API.

Workaround is installing packages directly from their GitHubs. So for a package like https://atom.io/packages/language-rust:
apm install language-rust WONT WORK
apm install zargony/atom-language-rust should work
Format is apm install <GitHubUser>/<PackageRepo>. Note that the repo might be named differently than the package itself

from apm.

I am also having the same issue.
Windows 10 fresh install of atom 1.60

issue occurs from w/in atom or through CLI apm
searching works, installing causes the error in CLI

tried several times with several packages both in GUI and in CLI

Edit: I noticed that this was been happening for me yesterday, but didn't take the time to look into it until about an hour before this post was made.

from apm.

Same issue here. I did some research, and found that if you try from terminal, like: apm install jooola/markdown-to-pdf for example, then it will work. I have no idea what the problem may be tho.

(solution found by @mjmar01, at #946 issue )

from apm.

--- I have the same error ---

Description
I cannot get any of the optional packages to install, either by using the Atom Package Installer, or the command line. It doesn't matter which one I try... it's always the same error.

Open atom
Click on "Install a Package" on the welcome page
Open Installer
Search for any package (in this case: atom-beautify
Click install
get error below

Open command line
Enter in a command like apm install atom-beautify

Expected behavior:

Package gets installed without returning a server error.

Actual behavior:

Package is not installed, an error is returned.

npm ERR! code E500
npm ERR! 500 Internal Server Error - GET https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball

npm ERR! A complete log of this run can be found in:
npm ERR! /Users/computertraining/.atom/.apm/_logs/2022-04-25T03_58_50_315Z-debug.log

Contents of Log File:

0 info it worked if it ends with ok
1 verbose cli [
1 verbose cli '/Applications/Atom.app/Contents/Resources/app/apm/bin/node',
1 verbose cli '/Applications/Atom.app/Contents/Resources/app/apm/node_modules/npm/bin/npm-cli.js',
1 verbose cli '--globalconfig',
1 verbose cli '/Users/computertraining/.atom/.apm/.apmrc',
1 verbose cli '--userconfig',
1 verbose cli '/Users/computertraining/.atom/.apmrc',
1 verbose cli 'install',
1 verbose cli 'https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball',
1 verbose cli '--target=9.4.4',
1 verbose cli '--disturl=https://atom.io/download/electron',
1 verbose cli '--arch=x64',
1 verbose cli '--global-style'
1 verbose cli ]
2 info using [email protected]
3 info using [email protected]
4 verbose npm-session b8c3a305994d148d
5 silly install loadCurrentTree
6 silly install readLocalPackageData
7 http fetch GET 500 https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball 70952ms attempt #3
8 silly fetchPackageMetaData error for https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball 500 Internal Server Error - GET https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball
9 timing stage:rollbackFailedOptional Completed in 1ms
10 timing stage:runTopLevelLifecycles Completed in 70977ms
11 verbose stack Error: 500 Internal Server Error - GET https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball
11 verbose stack at /Applications/Atom.app/Contents/Resources/app/apm/node_modules/npm/node_modules/npm-registry-fetch/check-response.js:117:15
11 verbose stack at processTicksAndRejections (internal/process/task_queues.js:94:5)
12 verbose statusCode 500
13 verbose pkgid https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball
14 verbose cwd /private/var/folders/s9/2tkfxjsj0s323w1pkm67g14w0000gq/T/apm-install-dir-2022324-11294-1whmy75.6hg2
15 verbose Darwin 20.6.0
16 verbose argv "/Applications/Atom.app/Contents/Resources/app/apm/bin/node" "/Applications/Atom.app/Contents/Resources/app/apm/node_modules/npm/bin/npm-cli.js" "--globalconfig" "/Users/computertraining/.atom/.apm/.apmrc" "--userconfig" "/Users/computertraining/.atom/.apmrc" "install" "https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball" "--target=9.4.4" "--disturl=https://atom.io/download/electron" "--arch=x64" "--global-style"
17 verbose node v12.14.1
18 verbose npm v6.14.13
19 error code E500
20 error 500 Internal Server Error - GET https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball
21 verbose exit [ 1, true ]
computertraining@Wanes-iMac-2 ~ % cat atom.error
0 info it worked if it ends with ok
1 verbose cli [
1 verbose cli '/Applications/Atom.app/Contents/Resources/app/apm/bin/node',
1 verbose cli '/Applications/Atom.app/Contents/Resources/app/apm/node_modules/npm/bin/npm-cli.js',
1 verbose cli '--globalconfig',
1 verbose cli '/Users/computertraining/.atom/.apm/.apmrc',
1 verbose cli '--userconfig',
1 verbose cli '/Users/computertraining/.atom/.apmrc',
1 verbose cli 'install',
1 verbose cli 'https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball',
1 verbose cli '--target=9.4.4',
1 verbose cli '--disturl=https://atom.io/download/electron',
1 verbose cli '--arch=x64',
1 verbose cli '--global-style'
1 verbose cli ]
2 info using [email protected]
3 info using [email protected]
4 verbose npm-session b8c3a305994d148d
5 silly install loadCurrentTree
6 silly install readLocalPackageData
7 http fetch GET 500 https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball 70952ms attempt #3
8 silly fetchPackageMetaData error for https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball 500 Internal Server Error - GET https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball
9 timing stage:rollbackFailedOptional Completed in 1ms
10 timing stage:runTopLevelLifecycles Completed in 70977ms
11 verbose stack Error: 500 Internal Server Error - GET https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball
11 verbose stack at /Applications/Atom.app/Contents/Resources/app/apm/node_modules/npm/node_modules/npm-registry-fetch/check-response.js:117:15
11 verbose stack at processTicksAndRejections (internal/process/task_queues.js:94:5)
12 verbose statusCode 500
13 verbose pkgid https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball
14 verbose cwd /private/var/folders/s9/2tkfxjsj0s323w1pkm67g14w0000gq/T/apm-install-dir-2022324-11294-1whmy75.6hg2
15 verbose Darwin 20.6.0
16 verbose argv "/Applications/Atom.app/Contents/Resources/app/apm/bin/node" "/Applications/Atom.app/Contents/Resources/app/apm/node_modules/npm/bin/npm-cli.js" "--globalconfig" "/Users/computertraining/.atom/.apm/.apmrc" "--userconfig" "/Users/computertraining/.atom/.apmrc" "install" "https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball" "--target=9.4.4" "--disturl=https://atom.io/download/electron" "--arch=x64" "--global-style"
17 verbose node v12.14.1
18 verbose npm v6.14.13
19 error code E500
20 error 500 Internal Server Error - GET https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball
21 verbose exit [ 1, true ]
computertraining@Wanes-iMac-2 ~ % clear

computertraining@Wanes-iMac-2 ~ % cat atom.error
0 info it worked if it ends with ok
1 verbose cli [
1 verbose cli '/Applications/Atom.app/Contents/Resources/app/apm/bin/node',
1 verbose cli '/Applications/Atom.app/Contents/Resources/app/apm/node_modules/npm/bin/npm-cli.js',
1 verbose cli '--globalconfig',
1 verbose cli '/Users/computertraining/.atom/.apm/.apmrc',
1 verbose cli '--userconfig',
1 verbose cli '/Users/computertraining/.atom/.apmrc',
1 verbose cli 'install',
1 verbose cli 'https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball',
1 verbose cli '--target=9.4.4',
1 verbose cli '--disturl=https://atom.io/download/electron',
1 verbose cli '--arch=x64',
1 verbose cli '--global-style'
1 verbose cli ]
2 info using [email protected]
3 info using [email protected]
4 verbose npm-session b8c3a305994d148d
5 silly install loadCurrentTree
6 silly install readLocalPackageData
7 http fetch GET 500 https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball 70952ms attempt #3
8 silly fetchPackageMetaData error for https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball 500 Internal Server Error - GET https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball
9 timing stage:rollbackFailedOptional Completed in 1ms
10 timing stage:runTopLevelLifecycles Completed in 70977ms
11 verbose stack Error: 500 Internal Server Error - GET https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball
11 verbose stack at /Applications/Atom.app/Contents/Resources/app/apm/node_modules/npm/node_modules/npm-registry-fetch/check-response.js:117:15
11 verbose stack at processTicksAndRejections (internal/process/task_queues.js:94:5)
12 verbose statusCode 500
13 verbose pkgid https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball
14 verbose cwd /private/var/folders/s9/2tkfxjsj0s323w1pkm67g14w0000gq/T/apm-install-dir-2022324-11294-1whmy75.6hg2
15 verbose Darwin 20.6.0
16 verbose argv "/Applications/Atom.app/Contents/Resources/app/apm/bin/node" "/Applications/Atom.app/Contents/Resources/app/apm/node_modules/npm/bin/npm-cli.js" "--globalconfig" "/Users/computertraining/.atom/.apm/.apmrc" "--userconfig" "/Users/computertraining/.atom/.apmrc" "install" "https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball" "--target=9.4.4" "--disturl=https://atom.io/download/electron" "--arch=x64" "--global-style"
17 verbose node v12.14.1
18 verbose npm v6.14.13
19 error code E500
20 error 500 Internal Server Error - GET https://www.atom.io/api/packages/atom-beautify/versions/0.33.4/tarball
21 verbose exit [ 1, true ]

Versions
Atom : 1.60.0 x64
Electron: 9.4.4
Chrome : 83.0.4103.122
Node : 12.14.1

Update check failed. The server sent an invalid response (as per Atom's check utility)

macOS Big Sur
Version 11.6.5

Additional Information:
Packages that I have tried .....
atom-ternjs
autoclose-html-plus
emmet
CSSLint
pigments
language-ejs
atom-beautify

from apm.

Do we know if Atom are looking into this? I am also getting all package installs failing and my backups are failing between computers (work + home) and I cannot sync packages. It's rather annoying and can be a potential mess.

from apm.

See issue #946 but I originally closed it because it seemed to be fixed. Can you check again and post something there?

from apm.

Yesterday the problem was still there -- this morning it was gone !

I checked out the server issue that I originally had "npm ERR! code E500" on any package I picked, and it appears to be fixed on my machine. I was able to install all the packages that I asked for on the GUI, and the Atom updates from the server (which were not working yesterday), are now working again. I tried to install "atom-clock" from the command line and that worked too -- I verified in Atom that it was now there.

I don't know about anyone else, but everything is working here.

from apm.

I have checked over an hour ago and all seems to be working fine again and I can install and backup between machines without a problem.

from apm.

Also just confirmed, the issue seems to be fixed. Using the package manager through the GUI/CLI does appear to be working correctly again.

from apm.

Still having issues with this. apm and GUI fails. Also get errors from the search function..

from apm.