Comments (11)
Hello have you checked that your ISP isn't blocking ports? Also check that your
router isn't behind another router (separate gateway device?).
It could just be that your router is knackered.
The server in ispy is running fine - the issue is with port forwarding which is
out of our control unfortunately.
Original comment by [email protected]
on 15 Oct 2012 at 11:10
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from ispyconnect.
Army Vet,
Try a different port number. I'm in the US, and my ISP blocked port 8080 for
some reason. I ended up using port 23000 or something like that.
Remember - change the port forwarding on your router first (or follow your
instructions on PortForwarding.com to enter in your new port number), then
change the port number in iSpyConnect.
Original comment by [email protected]
on 15 Oct 2012 at 4:07
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from ispyconnect.
Tevelis, thanks alot. I have the portforwarding software to do it but I dont
understand. How do I use another port? I know how to forward a port but I dont
understand how to use a different port? Then also I dont know how to change the
port number in Ispy since it keeps saying I need to use port 8080. Much
appreciate.
Original comment by [email protected]
on 16 Oct 2012 at 2:38
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from ispyconnect.
No matter what ports I use it wont work.
Original comment by [email protected]
on 16 Oct 2012 at 5:32
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from ispyconnect.
Port Forwarding can be a little tricky, but if you can successfully do it once,
you can do it again. Don't give up, I'll try to help you out. :)
First, tell me a little bit about your hardware setup.
1. Who's your ISP?
2. What kind of router did your ISP give you?
3. Did you purchase a WiFi access point? If so, do you know if it's running
DHCP/NAT?
4. How is your iSpy computer (aka the computer that will be running iSpy)
connected to this network - WiFi or Ethernet?
5. Can this computer successfully browse the web?
6. Do you know what this computer's LAN IP address is?
Assuming you have a simple setup, here's a visual of how port forwarding works.
I'll use port 8080 as the example port that will be forwarded.
ISP Router (forwards port 8080 to computer 192.168.1.101) --> Your iSpy
Computer (has IP address of 192.168.1.101 and listens on port 8080)
So long story short, the router needs to know 2 things: the IP address of your
iSpy computer AND the port number.
You can change your iSpy computer's listening port by click on the Web Server
button in iSpy.
Original comment by [email protected]
on 17 Oct 2012 at 3:10
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Attachments:
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Tevelis, Thanks alot for the response. It is very much appreciated.
My ISP is Pinnacles Telephone.
I have a netgear router. I bought it for wireless.
Not sure what you mean by purchase a wirless access point. I have a netgear
router connected to the DSL modem.
Ispy is connected by WIFI
Computer can successfully browse the web.
Yes, I know what my computer's LAN Address is.
I followed all the instructions and it doesnt work.
Does that help you? Thanks
Original comment by [email protected]
on 18 Oct 2012 at 7:14
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from ispyconnect.
[email protected],
portforwarding.com guarantees my ports are forwarded and I just went and got a
new router. Same problem. The only answer I am waiting for is if my ISP is
blocking ports but I have tried a variety of different ports.
Original comment by [email protected]
on 18 Oct 2012 at 7:21
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from ispyconnect.
You have a DSL modem as your gateway and a Netgear WiFi router as your WiFi
access point. I have a feeling you might have double NAT. It's not the kind of
thing that will disrupt your web browsing or internet connection, but it will
prevent port forwarding from working. Google "double NAT" to learn more about
what it is.
Ok, here are some workarounds to get iSpy working:
1) Easier. Disconnect the Netgear router from your DSL modem. Then connect your
iSpy computer via ethernet directly to the DSL modem. I realize this may not be
possible if your home/office doesn't have room for your iSpy computer, but this
will be easiest way to confirm that port forwarding works. You can do this step
first to confirm to yourself that iSpy can connect to iSpyConnect.com.
2) Slightly harder. Assuming you want your iSpy computer to always work on WiFi
long-term, you'll have to setup your LAN in such a way that your iSpy computer
is receiving an IP address from the DSL modem, not the Netgear. Here's what you
can do...
2)a. Disable DHCP on your Netgear router. You'll have to go into your Netgear
router's settings web page to do this.
2)b. Using an ethernet cable, connect your Netgear router's LAN port to a DSL
modem's LAN port. This is really important. Do not use the WAN port on the
Netgear router. Use the LAN port on the Netgear router.
Original comment by [email protected]
on 18 Oct 2012 at 4:24
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from ispyconnect.
tevelis,
Good answer and thank you.
Unfortunately neither worked.
When I connect my computer directly to the DSL modem it does not give me
internet. For some reason it must go through the router.
I did what you said in step two and it also will not give me internet access
and Ispy says it is unavailable.
Also my ISP said they dont block any ports.
Original comment by [email protected]
on 18 Oct 2012 at 7:23
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from ispyconnect.
Ok, let's take a step back and verify everything. I assume you've already
returned things to the way they were before my suggestions, and your iSpy
computer is successfully connected to the internet.
Netgear router - login and tell me the following: LAN IP, LAN Gateway IP, WAN
IP, WAN Gateway IP.
That should pretty much definitively tell me where your NAT is occurring. The
device that does your NAT must also do your port forwarding.
Original comment by [email protected]
on 20 Oct 2012 at 11:14
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from ispyconnect.
Perhaps I should emphasize that last comment I made a little more:
THE DEVICE THAT DOES PERFORMS NAT IS WHERE A PORT FORWARDING RULES MUST BE
SETUP.
Your job is to find the device that is doing your NAT, and then setup port
forwarding rules on that very same device. It's either going to be the Netgear
or the DSL.
I'm hesitant to trust the "portforward.com software" that you got. It may work
for some people, but call me old school - I don't trust my port forwarding
rules to some program. How does the software know your router password? There
are literally thousands of models of routers out there in the world - they
can't all be easy enough to configure that 1 program can setup port forward
rules on all of them. I'm also paranoid too. How do you know this software
doesn't install some crazy spyware on your router? My head is spinning with the
multitude of pranks that can be pulled - keylogger, DNS override, JavaScript
insertion, and the list goes on...
Original comment by [email protected]
on 20 Oct 2012 at 11:29
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from ispyconnect.
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