Comments (2)
medmunds
commented on September 21, 2024
@thibault thanks for reporting this. It seems that Brevo has changed how their open webhooks are handled since we first implemented them in Anymail. I am now seeing the same behavior as you. (Also, Brevo seems to have renamed the "Opened" event to "Known open" in their dashboard.)
We should update Anymail's docs to recommend enabling both "Known open" and "First opening" events for open tracking.
(As an aside, I always do a bunch of manual testing with webhook.site as part of implementing any ESP's webhooks in Anymail, because so far not a single ESP has had complete and accurate documentation for their webhook payloads. I'd like to find a way to add webhooks to Anymail's weekly live integration tests, to catch changes like this one.)
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medmunds
commented on September 21, 2024
Updated docs in 804cb76
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