This DRDO project is designed to manage and analyze user complaints, particularly in offline scenarios. It supports comprehensive data collection, processing, and visualization to enhance decision-making in defense organizations. Key features include exporting data to Excel and Word, and real-time UI updates.

• Offline Data Management: Collect and store user complaints even without an internet connection.
• Data Export: Scrape and export data to Excel and Microsoft Word formats.
• Real-time UI Updates: Instantly reflect data changes in the user interface.
• Cross-platform Compatibility: Available as an APK for mobile devices and an EXE for desktop use.

• Vite-React: Fast and optimized development environment for React applications.
• Firebase: Backend services for authentication, real-time database, and more.
• IndexedDB: Browser-based database for storing data offline.
• Material-UI: React components for faster and easier web development.
• SweetAlert2: Beautiful and customizable JavaScript alert boxes.
• FileSaver: Client-side file saving functionality.
• Service Worker: Offline caching and background sync capabilities.
• Electron: Framework for building cross-platform desktop applications.

• Node.js: JavaScript runtime environment.
• npm or yarn: Package managers for JavaScript.
• Firebase Account: Required for backend services.

The data flow diagram illustrates the various components and their interactions within the DRDO project.