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Andy Nguyen

IT helpdesk - Fullstack developer

andycsou

andycsou

 andycsou

// Summary

  • I am a recent graduate in Computer Science from Ho Chi Minh City Open University, seeking a formal position in the IT field. With over 7 years of experience, my most recent role at DHL Global Forwarding focused on ISM, involving AD DS, server-client architecture, and working in a global setting. Beyond my formal education, I bring hands-on expertise in computer repair and software installation for diverse clients.

// SKILLS

  • Hardware and Software Skills: Demonstrated expertise in deploying and managing Windows, MacOS, Linux, and computer network hardware/software. Proficient in utilizing ServiceNow for efficient IT service management.
  • Programming Skills: Proficient in C++, Python, SQL, and basic web development languages (HTML, CSS, JS). Capable of designing and launching websites. Familiar with ServiceNow scripting for streamlined process automation.
  • Office Productivity: Skilled in working with MS Office 365 (user/admin) and leveraging ServiceNow for enhanced productivity and collaboration.
  • Soft Skills: Effective leadership abilities with the capability to provide user-friendly guidance. Experienced in utilizing AD DS (Active Directory Domain Services) and SCCM (System Center Configuration Manager) for efficient system administration.
  • Languages: Equipped with language proficiency equivalent to IELTS 5.0 in English, enabling comprehension and reading of technical documents. Capable of effective communication in English.
  • Other Skills: Quick learner and adaptable to new technologies, particularly in computer operation and software development.

  andycsou

andycsou

Nguyễn Ngọc Thiên Ân's Projects

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