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ArnoudAdyen avatar ArnoudAdyen commented on August 15, 2024

Hi,

Are you hosting the CSE library yourself, or using the hosted version from Adyen?

If the encryption is consistently returning false, then most likely a validation error happens.

As to debugging, given the limited information, I can suggest two routes you can take:

  1. You might be able to get some additional information by examining the feedback of cseInstance.validate() and look if it gives any feedback.
  2. Disable validations by setting options.enableValidations=false and see if you get data back. In this way we can bypass the validation logic completely. If you don't get any data back, then there is something in the encryption logic itself going wrong and we need to look further. If you do get data back and option 1 did not shed any light on the situation then we also need to dive further into the issue.

Regards,

Arnoud

from adyen-cse-web.

vanhumbeecka avatar vanhumbeecka commented on August 15, 2024

Thanks for clarifying. I'm hosting the library myself. It was as you say, due to a validation error. I didn't found the docs explaining it though, but this explains a lot.

from adyen-cse-web.

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