Random and frequent no data internet connection. about adguardforandroid HOT 6 CLOSED

İncreasing MTU 9000 to 15000 did fix the issue.

from adguardforandroid.

Please answer the following questions for yourself before submitting an issue

• Filters were updated before reproducing an issue
• I checked the knowledge base and found no answer
• I checked to make sure that this issue has not already been filed

AdGuard version

4.5

Environment

• OS version: Android 14
• Device: POCO X6 Pro

HTTPS filtering

• yes, I do

Root access

• yes, I have it

Integration with AdGuard VPN

• yes, I do

Routing mode

Local VPN

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter

Privacy

AdGuard Tracking Protection filter

Social

AdGuard Social Media filter

Annoyances

AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter, Adblock Warning Removal List, Fanboy's Annoyances, I don't care about cookies, Dandelion Sprout's Annoyances List

Security

No response

Language-specific

AdGuard Russian filter

Other

Filter unblocking search ads and self-promotion

Which DNS server do you use?

AdGuard DNS

DNS protocol

DNS-over-QUIC

Custom DNS

No response

What Stealth Mode options do you have enabled?

Block trackers

Issue Details

Steps to reproduce:

1. Enable HTTPS filtering
2. Surf the internet. It may occur in any time.

Expected Behavior

Connection should be stable. Data loss shouldn't occur.

Actual Behavior

Data is interrupted at frequent intervals, this continues for a few seconds and there is no internet connection during this time. For instance, while I am surfing on YouTube the contents stuck on loading for a few seconds, videos keep stuck on loading due to no data and while I am surfing on browser I cannot enter to the website.

Screenshots

No response

Additional Information

Logs if needed adguard.log adguard_logs_4.5.17_2506_192350.zip

Edit: It looks like the same problem keeps occuring even the https filtering turned off but it becomes less constantly compared to while HTTPS filtering on.

from adguardforandroid.

@TheWrathRF Thank you for reporting!
Have you tried selecting another DNS server (for example, Google DNS or Cloudflare)?

Does the issue show up in browsers or YouTube mobile application?

from adguardforandroid.

@Versty Yes I have tried all DNS settings even turning it off. The issue shows itself both on YouTube and browser.

from adguardforandroid.

@TheWrathRF Could you please enable the debug logging level and collect the data again?
This will help a lot in further investigation.

Here are the steps to follow:

1. Enable debug logging:
   Settings -> General -> Advanced -> Logging level -> Debug

2. Wait for the issue to be reproduced, then remember the exact time when it happened

3. Collect logs:
   Settings -> General -> Advanced -> Export logs and system info

4. Send this file to [email protected]:

   • mention the 5375 number in the subject
   • specify the exact time when the issue occurred

from adguardforandroid.

any explanation why increasing the MTU to 15.000 fixes this?
Is it safe to just increase it to this high value?

from adguardforandroid.