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Comments (4)

ESurina avatar ESurina commented on July 20, 2024

To troubleshoot this issue, we need to get the app logs.

Here's what we need you to do:

  1. Enable debug logging:
    Settings -> General -> Advanced -> Logging level -> Debug
  2. Reproduce the issue, then remember the exact time when it happened
  3. Collect logs:
    Settings -> General -> Advanced -> Export logs and system info
  4. Send this file to [email protected]:
    • mention the 5335 number in the subject
    • specify the exact time when the issue occurred

from adguardforandroid.

ESurina avatar ESurina commented on July 20, 2024

We remind you that we are waiting for your logs.

from adguardforandroid.

Hr-2 avatar Hr-2 commented on July 20, 2024

from adguardforandroid.

ESurina avatar ESurina commented on July 20, 2024

Good news! If the problem happens again, reopen the issue.

from adguardforandroid.

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