Comments (4)
Having a similar issue to this. I have two other multistore issues:
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Per store, we see the error "Webhook configuration cannot be accessed, click on save button to fix issue. A new webhook will be created on Stripe." when configuring the Stripe module. If we click save to fix it, it works, but only for that store. If we click "save" in another store context, then it's fixed only for THAT store now, and the other previous store again shows a setup problem.
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If showing the card logos is enabled for multiple stores (i.e. VISA would be selected for 5 stores) then on every store, selected or not, five VISA logos are shown. We have since disabled this in the configuration so our shop doesn't look scammy, as having multiple credit card logos one after the other in a big block looks really dodgy and doesn't inspire confidence.
One other thing that might be related, see also issue 80.
from stripe_official.
Hi everyone,
Have you tried to install the new version of module 2.3.6?
This is a known problem with 2.3.5 that has been solved in 2.3.6. I recommend that you install this version.
Have a nice day
from stripe_official.
Update: Seems like issue #93 is related here too as it's the same symptoms. We're running 2.3.6 in a multistore environment too and it seems like the webhooks fail. Customers see their orders are placed, but cart becomes abandoned, webhook from Stripe to PrestaShop fails (doesn't seem to be able to find the cart properly), payment is stuck "uncaptured".
We have some stores sharing Stripe credentials and other stores using different credentials (due to them being different legal entities). Since the fix in the latest version that allows us to register webhooks properly in a multistore environment has been applied, all webhooks were rebuilt from the module, but it seems they still don't work properly, or at least the store context is wrong when they are called (= cart not found).
from stripe_official.
We publish the fix on release 2.4.0.
You can update your addon. If you have any trouble do not hesitate to contact our technical support here : https://addons.prestashop.com/en/contact-us?id_product=24922
from stripe_official.
Related Issues (20)
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- 🚀 Release 2.4.6
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- Successful Orders redirecting to order history instead of confirmation page HOT 7
- Webhook dont get dispute HOT 2
- ps_stripe_official_processlogger become huge HOT 6
- Hi I cant pay by stripe with testdata HOT 6
- Deprecation notice in webhook HOT 3
- Webhook configuration cannot be found in PrestaShop, click on save button to fix issue. HOT 3
- Upgrading from 2.4.6 to 2.5.0 - module cause an error and was deactivated HOT 4
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from stripe_official.